We have provided examples of scams that you may receive from HMRC below. To help HMRC in their investigations, report all HMRC related phishing emails and bogus text messages to them. Even if you get the same or similar phishing email or text message often, email it to and then delete it.
Do not open attachments or click any links in an email or text message, as they may contain malicious software or direct you to a bogus website.
Coronavirus (COVID-19) scams
Do not reply to the email and do not open any links in the message.
The email has been issued in various formats. An example of this scam is below:
‘Goodwill payment’ SMSHMRC is aware of coronavirus SMS scams telling customers they can claim a ‘goodwill payment’. Do not reply to the SMS and do not open any links in the message.
This is an example of the scam wording:
‘As Part of the NHS promise to battle the COV- 19virus, HMRC has issued a payment of £258 as a goodwill payment. Follow link to apply.’.
‘£250 fine’ SMSHMRC is aware of a SMS scam which states you will be fined £250 for leaving the house more than once. The message asks recipients to call an 0800 telephone number to appeal.
Do not reply to the SMS or call the phone number listed. An example of the scam is shown below:
Tax refund and rebate scams
Fraudsters may spoof a genuine email address or change the ‘display name’ to make it appear genuine. If you are unsure, forward it to us and then delete it.
An example of a phishing website designed to trick you into disclosing personal information is below:
Do not reply if you get a text message claiming to be from HMRC offering you a tax refund in exchange for personal or financial details. Do not open any links in the message.
Send any phishing text messages to 60599 (network charges apply) or email then delete it.
An example of a phishing text message is below:
This scam has been widely reported and often targets elderly and vulnerable people.
Other scam calls may offer a tax refund and request you to provide your bank or credit card information. If you cannot verify the identity of the caller, we recommend that you do not speak to them.
If you’ve been a victim of the scam and suffered financial loss, report it to Action Fraud.
The calls use a variety of phone numbers. To help HMRC in their investigations you should report full details of the scam by email to: , including the:
A recent scam was identified on Twitter offering a tax refund.
These messages are not from genuine HMRC social media accounts and are a scam. We never use social media to:
If you cannot verify the identify of the social media account, send the details by email to: and ignore it.
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